Service Department

4.6

Based on 793 reviews

15:03 30 May 20

I’d recommend this place to anybody. Very friendly staff and they make U feel very welcome. Jack Keller is the absolute best! Although I was in a tough situation Jack Keller sat with me and discussed the best option best suited for me. Jack I can’t thank you enough. Experience was great😊

Jacob Swaim

21:18 23 May 20

Had a great experience today at car credit nation! Dave Set me up with a great car and helped me through my first car buying experience! I tríele recommend them and want to thank you all for helping pick the best vehicle!

Ramona Hanlin

16:00 23 May 20

I was greeted by Dave, as soon as I pulled into the parking lot. The whole process was stress free! I test drove the vehicles I was interested in & made my choice with no pressure. If you are looking for a used Vehicle, this is the place for you! Very nice inventory to choose from & awesome staff!!

Amanda Mccoy

17:44 19 Mar 20

The inventory isn’t exactly my style. But our salesman Dave really did his best to find us some great options! They’re website was very accurate! Our experience was simple and easy! The down payments were manageable without doubt and the payments as well! Our salesman was extremely helpful very friendly and knew his job! The company as a whole went out of their way to do most of this over the phone and via email with us giving our worlds current state! Will definitely continue to go back to car credit nation and spread the word for them!

Nichole Johnson

19:50 14 Mar 20

I was in a bind and needed a car ASAP due to a total loss of my other car. They got me in a car same day no hassle! Dave was great to work with. Will definitely recommend.

Sabrina Webster

20:32 06 Mar 20

Jack Keller was absolutely incredible, he was nice and very patient dealing with me being new to this. He was fast, easy to understand, he explained the process step by step as we took it, and explained everything to me very well. Love them and highly recommend.

Jessica Watkins

20:38 28 Feb 20

My experience was awesome! Jack was amazing and kept me laughing the whole time. The process was quick, easy, and painless. I love my car, and I would recommend Car Credit Nation to anyone!

Sara Cox

16:46 25 Feb 20

Jack was so helpful. Definitely one of the most pleasant and speedy car buying experiences I've had. They also offer some amazing perks for your vehicle to help put your mind at ease. Highly recommend!

Daniel Payton

00:50 23 Feb 20

Really nice people. The man that helped us was really nice and worked very hard to get us in the Jeep we wanted. Dave Houghton we give you 5 stars for all the hard work you did for us. We will recommend all are friends and family for sure. Thank you so much.

shaun french

20:27 07 Feb 20

Jack was very helpful and professional. He got me into a nice 2011 Mitsubishi Lancer. He helped me when no one else would.

Mk Carlson

19:32 07 Feb 20

Dave was such a huge help to me and my fiance! We came in looking for a car with three rows, and were able to get into a newer car than I expected within my budget. I would recommend this dealership, and Dave, to anyone looking for a car.

David Gheen

21:51 25 Jan 20

I was in desperate need of getting a car and have been without one since Christmas! I walked in nervous as anything as jack Keller introduced himself. He made the first time buying a car easy and painful! Was able to sit down and work payments and everything into my budget! I was definitely satisfied with the service and help! I will definitely refer car credit nation to friends and family!

Keisha Shelton

13:52 11 Jan 20

This place sold my fiance a vehicle from there when they were still in Falls Church.. They moved to Winchester. Sold his loan to 2 different companies and never informed him prior. They also never transferred the cars warranty. When the engine started to go we had no place to turn. They were even trying to charge us $100 to tow to Winchester and we live at FtBelvoir!!! BUYER BEWARE!!!

Michael Frazier

23:51 06 Jan 20

Thanks car credit nation for getting my wife and I in a very nice vehicle. Thanks Jack for all your help and getting our vehicle back home for us. 5 stars from us.

sarita Emmons

01:40 30 Dec 19

Initially I had great things to say about the dealership . I had my car since April 2018. I was in a car accident in Sept 2019 that was not my fault. The at -fault party insurance agency took longer than usual getting the settlement offer to them and car credit finance started harassing me for a payment even though they knew there were going to be receiving a settlement. They got the settlement offer and I still owe less than 400$ and they (office manager Tessa) harassing me threatening me for the last payment or they are going to garnish my wages etc etc. I never made a late payment the whole time I had the car and now they have threaten to ruin my credit and can’t make a payment arrangement they are rude and shouldn’t even advertise to be a Christian owned business because I was not treated as Christ-like.

thomas wallech

18:34 07 Nov 19

Wow I used to have an old 79 beater car now I'm leaving with a 2014 the newest car I have ever owned. Fun fast and easy. My car sales finance specialist was awesome Miss Priscilla was great!!!! In and out paystub license and mail then boom insurance Card and your out the door happy and with a great vehicle! Nice selection and I only have fair credit still got a great interest rate and Payments within my range. If your worried you won't qualify for certain cars they go above and beyond your needs and expectations I will be back for my next vehicle and will refer others to here! THANK YOU PRISCILLA AND CAR CREDIT NATION !!!!

Rick Mcdonald

12:18 02 Aug 19

Had a fantastic experience buying my vehicle from Car Credit Nation. Jack Keller is great to work with. It was a one-stop shop for great vehicles and easy financing. They made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Jack and Auto Car Credit Nation if you're in the market for a new or slightly used vehicle.

Darin Colhouer

16:42 29 Nov 17

Outstanding customer service and satisfaction. Offers extended warranty on most vehicles. Better than a new car dealer service department. After you have checked out the rest try the best. !!!Car Credit Nation!!!

Jackie Berry

21:17 08 Oct 17

Great experience! Customer service is amazing! I love my car😍

Holly Miller

21:47 17 Jun 17

I came in looking for a new vehicle. I don't know how to buy a vehicle, but Jack was amazing. Jack helped me thru the whole process, hell he even knew what car I wanted before I did. He helped me choose the right vehicle for me and my children. I can't be happier with the experience and the vehicle. I would recommend them to anyone. Thank you Jack your awesome!

Cindy Gray

18:10 11 Jun 17

Fast, easy and I got the car I wanted with no hassle. Dylan, Jack and the rest of the staff were amazing. I like paying with each pay check so I don't have a big amount coming out all at once.

Tabytha Brown

22:51 08 Jun 17

Our experience was awesome Jack and Sean were very helpful. It was fun and hassle free. Very pleased with my vehicle. Would highly recommend Car Credit Nation.

Donovan Love

13:18 07 Jun 17

Walked in spoke with Jack explain what I needed and when I needed it. Jack worked it out with Sean and got me into a very nice car. Thank you fellas for the hard work! We might of had our moments there for a minute but was definitely a good decision to go with. Building my credit and got a reliable car with some good additional packages!

Daniel Arrington

21:27 22 May 17

Very good family environment. Jack and crew helped all my needs. And two month being out of car. I feel blessed. Great company. Thanks Jack

Crystal Brinklow

13:42 21 Apr 17

Our experience was great. Jack was very professional, explaining everything to us step by step. Most salesman are very pushy but Jack was not. Everyone was great!!

Ronald Newman

14:27 05 Mar 17

Fantastic service and very friendly staff. Kept us right in our price range and made the purchase painless. Would recommend to anyone looking be buy a nice used car

Darlene Clark

14:09 04 Mar 17

It was a year ago but I didn't have a google email address to give my review. I actually was a bystander as my bf bought his 2002 Mercedes from Priscilla. She was wonderful. If it wasn't for the long process and animated videos, I would rate 5☆. I would highly recommend buying a car from Car Credit Nation. They will work with you on the down payment as well as when your payments are due based on your paychecks. Another great aspect is the free oil changes per the length of what you are approved for. The mechanics shop has been great at checking out any issues that arise and have resolved any that have.

itz rixxel

01:50 28 Feb 17

Awesome and straightforward salesman Mr.Jack Keller! I had stopped in earlier today spoke with him, came back when husband came home and he stayed until the deal was done! Which was past closing time! Got the extra warranty and GAP coverage as well for well worth the cost which they financed into my payments!!! And they offer autopay! Perfect for me and my busy life. God continue to bless Car Credit Nation and their crew!

MISTY DAWN SEALOCK

01:32 26 Feb 17

I had such an amazing experience from the time i walked in up until i drove off the lot in my new used car the staff at Car Credit Nation were absolutely amazing, and questions or concerns i had they put them all to rest. Michael and Sean were so nice and kept me informed with everything that was going on. I am now the proud renter of a new used car. I love it. I would highly recommend Car Credit Nation to anyone looking to get a new used car, there amazing to work with. I will definitely go back for my next car. Thank You!!!!!!!!!

Next Reviews

★★★★★ – Tisha Carroll – 05/22/22

Had an amazing experience purchasing a car, here they are a great company. Thank you Paul Sleigh and entire company.

★★★★★ – Matthew Yowell – 05/26/22

Great service and easy to deal with.

★★★★★ – Carl Sailer – 05/13/22

Lets face it, sooner or later the automobile that we depend on gets on in age and starts eating gas and those precious dollar bills that we work so hard for. I scheduled an appointment to go look at a used car to commence my daily commute with. Paul was incredibly helpful with getting me into a new to me automobile. Like myself, he's a car guy and we chopped it up while going through the process, which he made very painless. Staff were very kind and helpful, and within the span of about 90 minutes, i was approved for a car loan! They have been in business for 20 years and sell over 100+ vehicles in a month. Im very happy with my new ride! Thank you Paul, and all the staff at Car Credit Nation!

★★★★★ – Kevin Cooper – 04/02/22

Easiest vehicle purchase I have ever made. My salesman, Paul,was knowledgeable and explained the process very well. The entire experience was stress free. Drove away with a quality used SUV I feel very comfortable driving. I would definitely recommend Car Credit Nation to anyone looking for a good used vehicle.

★★★★★ – John Helman – 03/18/22

From the first phone call to the signing I was treated respectfully by an awesome friendly staff. From day one I was paired up with the lovely miss Priscilla. She was very upfront and honest, helpful, and always put my concerns and needs first. She kept me within budget and even helped my off the fence on what car I wanted. All my needs were met and I couldn't be happier. I would recommend any first time buyer or someone hoping to find a good deal to stop by and take a look at their vehicles. Ask for Priscilla if you want someone to help you each step of the way and tell her John sent you! Good luck and I'm sure your experience with Car Credit Nation will be just as awesome as mine was!

★★★★★ – Latonya Washington – 03/02/22

Purchased my first vehicle from Car Credit Nation today and it was a great experience. I didn’t wait long before Jack started working on my loan once approved Jack found the perfect car that fit my needs! If you need a vehicle good quality used vehicle contract Jack @Car Credit Nation

★★★★★ – Trista McIntyre – 02/27/22

I absolutely loved this place. I got my car back in 2016 and it still is going strong. Yes in the beginning the transmission went out, 100.00$ to fix under the extended warranty, saved 3000+ For that. The serpentine belt slipped due to the water pump leaking, $100.00 to fix under the extended warranty, they gave me a loaner car for the transmission which wasn’t the best but it got me to and from work. I was late on a payment or 2 and yes they called but it’s understandable they want their money, that’s any business. I just let them know I would make a payment that following Monday and they were fine with it. COMMUNICATION is key. I seriously have nothing negative to say about them. I’m actually, actively, looking into trading my current car now on a SUV there. Just communicate with them and their work with you.

★★★★★ – Stacey Kuykendall – 02/14/22

Very happy with my vehicle and I was very pleased with my salesman, Jack. He really knows his stuff!

★★★★★ – Sharlene- 02/03/22

Jack made the buying process smooth and painless. I can honestly say they go above and beyond the call of duty to get your into the vehicle you want! I’m happy 😊

★★★★★ – Brenna Colvin – 01/24/22

Bre & Priscilla were extremely helpful and so nice! Although, I didn't meet Heather in person, she answered all my questions over the phone and made me feel comfortable and confident about coming to Car Credit Nation. Priscilla is who we met saturday when we came to find a car and finance one. She explained everything perfectly and helped us get in the best vehicle for our family and something that fit our budget. Car buying shouldn't be stressful and these ladies made sure it was just that! Thank you!

540-323-7555

Service Department

Service Department

Hours

(Monday – Friday – 7:30am-5pm)

(Saturday and Sunday – Closed)

Some of our services include:

Get Approved Here

Quick Links

Dealership Info

Locations

Car Credit Nation Winchester

Car Credit Finance

Buy Here Pay Here Links

Google Ratings

★★★★★ – Tisha Carroll – 05/22/22

★★★★★ – Matthew Yowell – 05/26/22

★★★★★ – Carl Sailer – 05/13/22

★★★★★ – Kevin Cooper – 04/02/22

★★★★★ – John Helman – 03/18/22

★★★★★ – Latonya Washington – 03/02/22

★★★★★ – Trista McIntyre – 02/27/22

★★★★★ – Stacey Kuykendall – 02/14/22

★★★★★ – Sharlene- 02/03/22

★★★★★ – Brenna Colvin – 01/24/22

Why Choose Us?

View Our Commercial